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answers

Well, that raises questions

Shipping, Delivery & Collection

Shipping of Design Items

Shipping of Design items will be handled by FedEx and is complimentary on orders over $150 CDN.

OrderS containing both fine art & design items

For these orders FedEx will not be listed under shipping options. However, should the design item/s in your order need to be shipped separately from the Fine Art pieces, they will be shipped via FedEx at no extra charge. Regarding the Fine Art portion

Fine Art Shipping

Fine Art Shipping costs are calculated based on the delivery location and specific needs of the art pieces. This will be added to your order for final payment before shipping. If you would like a shipping estimate prior to purchase, please inquire.

Local delivery can be arranged within a reasonable distance of Stratford Ontario, Canada.

If you are visiting Stratford, delivery to your hotel can be arranged, or you are welcome to collect from the Studio. It would be nice to see you in person.

The House of Gibson Studio is located in Stratford Ontario, Canada. To collect your order in person at the Studio, select Collect In Person during checkout. You will be contacted to arrange an appointment. It will be nice to see you.

Cancellations & Returns

Should you need to cancel a personalized order, or made to order items, please submit a cancellation request within 24 hours of your order confirmation. After the 24-hour window, your order is considered final.

To cancel your order, click the Cancelation Request button below and provide details including your order number.

For all items that are not personalized or made to order, you may request a return and full refund within 14 days of delivery or collection. Return shipping costs are your responsibility. All returned items and internal packing must be in their original condition, unless the return is due to transit damage. An item damaged in transit would qualify for return and full refund, and House of Gibson will cover the cost of return shipping.

To process a return click the Request Return button below and provide details including your order number.

Maintenance & Repair

Your treasured objects may occasionally require special care. If you need assistance with a House of Gibson piece, due to wear or damage, click below.

Other Questions

Not at this time. However, there are a number of works in development, from paintings to large public installations. You are welcome to inquire.

Collin: Absolutely. Although where I come from we just call it whiskey. Should you find yourself in my beautiful city and like to share a glass, or an americano for that matter, do write. It may just work.

"I have another question."

Certainly

Design

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